Who’s Your Friendly Face?

Last week, I had a terrible experience at a doctor's office I'd never visited before. The prep work for my appointment hadn't been done, I was sent in to see the wrong specialist, and these issues were in no way addressed or remedied after I pointed out how unacceptable they were. But the worst part, and … Continue reading Who’s Your Friendly Face?


3 Things I Learned at #SMW14

Last month, I attended my very first social media week, and I’m fully jazzed up—it was so inspiring to be around hundreds of people geeking out about the next frontier in social media. Here are a few of the things I took away from the experience: 1. Unify, unify, unify. Social media is no longer … Continue reading 3 Things I Learned at #SMW14